Mobile Recharge AE

Privacy Policy

Learn how we collect, use, and protect your personal information

Last Updated: November 10, 2023

1. Introduction

At Mobile Recharge AE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our services.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

  • Personal Information: This includes your name, email address, telephone number, and payment information when you register for an account or make a transaction.
  • Transaction Information: We collect information about the mobile recharges you make, including phone numbers, operators, and transaction amounts.
  • Log Data: When you use our Service, our servers automatically record information that your browser sends whenever you visit a website. This data may include your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Service
  • Process and complete mobile recharge transactions
  • Improve, personalize, and expand our Service
  • Understand and analyze how you use our Service
  • Develop new products, services, features, and functionality
  • Communicate with you, including for customer service, updates about our Service, and marketing purposes
  • Prevent fraudulent transactions and monitor against theft
  • Process your payments and refunds if applicable

4. Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Mobile Operators: To complete your recharge request, we need to share certain information with the mobile operator, such as the phone number being recharged and the amount.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to delete your personal information
  • The right to restrict processing of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Third-Party Links

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us.